Charlie Salazar

I think those interface features are the key in selling a consumer technology product. Sure, your computer or mobile phone may have more storage space and a faster processor, but those things are invisible. The user cannot see or touch them — they’re just numbers. Yes, they may feel an increase in performance, but this is nothing like using and experiencing interface features like a buttonless glass trackpad that they’ve not seen on a competitor’s product.

Usability Post » Interface Features